International Shipping

Duties & Taxes
     • International orders may be subject to duties, taxes, and customs fees based on your country’s regulations.
     • These fees are calculated at checkout and must be paid in full at the time of purchase.

Restricted Items

     • Due to international compliance regulations, some products may be restricted or unavailable for shipping to certain countries.
     • If your cart contains a restricted item, you’ll be notified at checkout and unable to proceed with that item included.

Shipping Timeline

     • International orders typically ship within 3–5 business days.
     • Delivery times vary by destination, and customs processing may cause additional delays

Additional Notes

     • Please ensure all shipping information is accurate and complete to avoid delays.
     • Once your order has shipped, you’ll receive a tracking number via email.
      • We are not responsible for delays or fees related to customs processing in your country

Free Shipping Policy

We offer free Ground shipping on U.S. orders over $50 (contiguous U.S. only – excludes Puerto Rico, Alaska, and Hawaii). 📦 🚚 🇺🇸How do I qualify for free shipping? Your order subtotal needs to be $50 or more (That’s after any discounts and before tax) and your shipping address must be within the contiguous U.S.

What is DecoArt's return policy?

Thank you for purchasing from the DecoArt family of products! With over 35 years of delivering quality paint, we stand behind our products. If for some reason our products do not meet your expectations, please refer to our Return Policy below.

Return Requirements

     • Return must be intiated within 60 days of receipt.
     • Product must be returned in original condition and bottle/package.
     • Customer is responsible for return shipping costs.
     • There will be a 15% restocking fee for all returns that are not the result of an error by DecoArt.
     • DecoArt will pay for shipping costs if the return is a result of our error.